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We offer a range of vocational-related qualifications (VRQs) that are available as individually commissioned programmes, or as part of a more extensive personal development or employability skills package. Each course is a discrete programme that lasts for approximately 6 hours and culminates in a multiple choice style examination. VRQs (Vocationally-Related Qualifications) are qualifications designed to meet the needs of employees and employers. Newlon Fusion is recognised as an official training centre by the Chartered Institute of Environmental Health (CIEH) and the Hospitality Awarding Body (HAB). |
Level 1 Courses Food Safety in Catering Customer Service, Hospitaility, Sales and Marketing |
Level 2 Courses Food Safety Customer Service, Hospitaility, Sales and Marketing (Pending) |
CIEH Level 1: Awards in Food Safety in Catering Level 1 Food Safety in Catering Award (1 day course) It is a legal requirement that those working with food undertake food safety training. These one day courses are professionally recognised qualifications for those working with food, in any capacity. The CIEH Level 1 Award in Food Safety in Catering is nationally recognised as evidence of food safety competence. The course identifies the dangers of cross-contamination, poor food storage and pest infestation. It also looks at practical methods that can be applied to minimise risk to public health through food borne illness. Awarding body: Chartered Institute of Environmental Health |
HAB Level 1 Awards in Customer Service, Sales and Marketing and Conflict handling VRQ Level 1: Customer Service (1 day course) |
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This nationally recognised entry level qualification is suitable for the Travel and Tourism, Hair and Beauty, Hospitality, Retail and Sports & Leisure industries. Dealing with the basic principles of good customer service, the course offers insight into the benefits of standards to business, interpersonal communication as a customer service tool and practical methods of maintaining customer service standards. This one day course culminates in a multiple choice style examination. Course duration: 1 day
VRQ Level 1: Hospitality Customer Service This nationally recognised entry level qualification is suitable for the Hospitality industry and looks at the basic principles of hospitality related customer service standards. The course offers insight into insight into the benefits of standards to the hospitality industry, interpersonal communication as a customer service tool, and practical methods of maintaining customer service standards. This one day course culminates in a multiple choice style examination. Course duration: 1 day
VRQ Level 1: Sales & Marketing This nationally recognised entry level qualification is suitable for the Travel and Tourism, Hair and Beauty, Hospitality, Retail and Sports & Leisure industries. Dealing with the basic principles of sales and marketing, this course looks at the difference between the two and explores basic sales strategies. This one day course culminates in a multiple choice style examination. Course duration: 1 day
VRQ Level 1: Hospitality Sales & Marketing This nationally recognised entry level qualification is suitable for the Hospitality industry. Dealing specifically with the basic principles of hospitality sales and marketing this course looks at the difference between the two and explores basic sales strategies and explores the concept of the ‘'marketing mix' in relation to generating sales. This one day course culminates in a multiple choice style examination. Course duration: 1 day
VRQ Level 1: Conflict Handling This nationally recognised entry level qualification is suitable for the Travel and Tourism, Hair and Beauty, Hospitality, Retail and Sports & Leisure industries. Dealing with the basic principles of conflict handling this course looks at the causes of conflict and possible resolution strategies. Course duration: 1 day
VRQ Level 1: Hospitality Conflict Handling This nationally recognised entry level qualification is suitable for the Hospitality industry. Dealing with the basic principles of conflict handling within hospitality, this course looks at the causes of conflict and possible resolution strategies. Delivered from a business perspective this course highlights the impact of conflict upon the hospitality industry and explores effective communication as a method of resolving and avoiding possible conflict situations. Course duration: 1 day |
VRQ Level 2 Awards in Food Safety Level 2 Award in Food Safety in Retail (1 day course) The CIEH have designed these Level 2 Awards in Food Safety to address the needs of the catering and retail sectors. This is in response to the growing need for more relevant and specifically targetted learning in this sector. These new qualifications also address the new National Occupational Standards reflecting sector-specific needs. Awarding body: Chartered Institute of Environmental Health |
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VRQ Level 2 Awards in Customer Service, Sales and Marketing and Conflict handling (Pending) The HAB Level 2 awards are set at a more advanced level, for candidates who already have some knowledge of the subject area. VRQ Level 2: Customer Service (3 day course) Awarding body: The Hospitality Awarding Body |
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© 2010 Newlon Fusion | About Us | Legal Notices | Contact Us | Last update January 2010
